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COVID-19 Policy and Procedures 

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We are excited to welcome you back to our clinic! We have modified our schedule to allow for minimal contact within our facilities and have taken protective measures as outlined by the American Physical Therapy Association (APTA), and Centers for Disease Control (CDC), in order to protect you, your family, and our staff as we continue serving our community. Please review our policies and procedures prior to resuming or initiating in-office appointments with us.

 

  • All adult caregivers who enter our office will be required to wear a face covering at all times. Patients are encouraged but not required to wear a face covering.

  • Staff are required to wear face masks at all times.

  • We request that only one caregiver accompany each patient to in-office appointments to reduce the number of people in the office at any given time. We also ask that siblings do not attend appointments if at all possible. If your family has unique needs that require additional family members to be present during patient appointments, please contact us.

  • Please arrive to your appointment at your scheduled appointment time. Your provider will meet you at our front door wash your hands with soap and water. If you arrive early, please wait outside or call our office if you require early entry to prepare for your appointment. Our waiting room will remain closed until further notice.

  • All patients and/or caregivers attending appointments will be required to answer a pre-appointment health screening questionnaire and have a temperature check via a contact-less thermometer. All staff are also required to pass a daily health screening questionnaire and perform daily temperature checks. Any patient or caregiver who does not pass this screening, will not be allowed to proceed with the scheduled appointment. Likewise, any provider who does not pass this screening will not be allowed to proceed with in-person appointments as scheduled. In either case, future appointments will be rescheduled to virtual/telehealth sessions until at least 14 days after the health screening is passed by patient/caregiver and provider.

 

Please feel free to contact the office or your therapist with any further questions or concerns.

1130-D Snow Bridge Ln, Kernersville, NC 27284 I 336.904.0467   I   6346 Cephis Dr, Clemmons, NC 27012 I 336.893.6383   

106 N Key Street, Pilot Mountain, NC 27041 I 336.444.4006   © 2017 by Propel Pediatric Therapy

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